Samsung Refrigerator Ice Maker not Dumping Ice [FIXED]

 Samsung refrigerators always tend to work nicely, but sometimes the ice maker stops dumping ice. 

If your fridge ice maker is giving you nightmares, your at the right place. These refrigerators are designed to fulfil the purpose of cooling and freezing food items and other edibles at a much lower temperature. When Samsung refrigerator ice maker is not dumping ice, there are maybe quite a few reasons for this issue. In order to solve the problem, it is suggested to check the temperature of the freezer, check if the ice is clogged in the bin, check either the ice is stored in the storage bin or not, and also check all the parts of the freezer so that you can easily locate the fault in the freezer of Samsung refrigerator.

Samsung Refrigerator Ice Maker not Dumping Ice 2022

Here we have laid out all the possible reasons that might be contributing to your Samsung fridge ice maker malfunctioning. These are all the possible reasons that might be the root cause & also the way to address & fix these issues.

Below is a comprehensive breakdown & guide of all the possible issues you might be facing. We have tried our maximum to cater to all you queries. If you still have any issue that isn’t addressed here, feel free to reach us back.

Why is my Samsung ice maker not dropping ice?

refrigerator ice maker not dumping ice

There are various reasons that led to not drooping of the ice. One of the main reasons is the not cold enough temperature inside the freezer. It is suggested that you check the temperature of your freezer. Sometimes, an unknown error can occur that result in no ice. In this case, unplug the refrigerator for 10-15 minutes.

This can handle the unknown error that may occur. Unplugging the freezer, reset the ice maker that was installed in the refrigerator. By removing power, you can reset the settings of the main board of the appliance.

How to fix Samsung refrigerator ice maker?

fix samsung refrigerator ice maker

There are a few solutions to fix the Samsung refrigerator when the Samsung ice maker is not dumping ice that you can perform without dissembling any part of the appliance.

  1. Press the restart button to restart the machine. Sometimes an error can occur that need a restart of the refrigerator.
  2. There is a chance that ice cubes pilled of in the bin, so you should turn off the refrigerator.
  3. Unlock the ice tray to check whether an ice cube got stuck in the tray or not.
  4. Check the optimal temperature of the freezer. For best results, the temperature should be between 0-5 degrees.
  5. Fix Samsung ice maker
  6. Check the child lock is off
  7. Inspect the ice button
  8. Measure the water pressure
  9. Test the ice maker
  10. Check the cooling fan
  11. Check the Ice dispenser is open or not

Check the child lock

If the child lock is turned on, then your Samsung ice maker won`t dump the ice. Hold the child lock for 3 seconds to check the lock. If you press the button once, it will turn on the lock. Press the lighting button on the ice maker and hold until a bell ring in order to turn off the child lock. There is another button called the light button that is installed on the appliance; also, check that button.

This button can be problematic in dumping ice when left unchecked. Press the light button and fridge button at the same time and wait for a chime to make sure that the child lock is released.

How to open ice maker in a Samsung fridge?

In order to inspect the ice button, you need to open the Samsung fridge and ice maker that was pre-installed in the appliance. Hold the ice bucket with both hands and lift the bucket slightly upwards, then give a strong pull towards you, and the ice maker is in your hands. When your fridge is not dumping ice, then there are chances that you will find ice clumped together in the ice bucket and your Samsung ice maker got stuck.

It is recommended that you dump all the ice out of the bucket so that your ice maker produce new ice in it. If your usage is less or the temperature inside the ice maker is not appropriate, then ice will stick together, and you will get no ice in the freezer.

Also Read Counter Depth Refrigerator vs Standard

Measure water pressure

The level of water is also one of the reasons why your Samsung ice maker is not making ice. In order to check the water pressure of the appliance, keep a bucket or a glass inside the fridge for more than 10 minutes.

If your bucket is not filled with 2-3 cups of water and it is an indicator that there is an issue with the water pressure of your fridge. In order to solve the problem of not producing ice, the water pressure should not be left uninspected. Maintain proper water pressure inside the refrigerator, and your freeze will start dumping ice.

Test the ice maker

One major reason for the ice maker not dumping ice is that the appliance faces some unusual functional errors. Try to perform a test on your refrigerator, so it goes through all regular movements and fixes all the bugs and irregularities in it, and your Samsung ice maker will reset. Start the test by pressing the button; you will hear that the motor is running, and the sound will increase. At the end of the test, you will also see that some water is also dispensed.

Now it is high to perform a test on your ice maker; start the test by pressing and holding the test button on the device for a few seconds; you can find the Samsung ice maker test button either on the sides or at the bottom of the refrigerator. In this way, you can test the performance and efficiency of the ice maker of any fridge.

Do Check, Fridge not cooling but light is on

Check the cooling fan

If the cooling fan of the appliance is not working properly, then it will also be the reason why the Samsung refrigerator stopped making ice. There is a heavy-duty motor installed in the appliance that produces heat, so a cooling fan is also installed in it to minimize the effect of heat produced by the motor.

If the speed of the fan is too fast or too low, both can be problematic in the procedure of ice production in the freezer. Sometimes, the fan stops moving for various reasons, which will heat your fridge. So it would be good for you to check the condition of the cooling fan installed in the fridge. You can easily find the cooling fridge at the backside of the fridge.

Check the ice dispenser

replacing samsung refrigerator ice maker

When the ice maker is not ejecting ice, then you should check the dispenser of the refrigerator. Sometimes, you forget to properly close the dispenser after taking ice out of it. When the dispenser is open, it means that the outside air is continuously entering the freezer, so the fridge fails to maintain the lower temperature inside to produce ice.

That is why it is suggested to check the ice dispenser. Properly close the dispenser after placing the ice tray in the freezer, and you will get well-formed ice within the next 30 minutes. For proper results, you will need to take care of all these necessary things; these little efforts will increase the performance of your refrigerator and also increase the lifespan.

Check the lid of ice maker

When you open the lid of the freezer, hot air enters every time you open the door. Most of the refrigerators have a flap that prevents hot air from entering the freezer of the refrigerator and keep your freezer cool.

When the Samsung ice maker is not dropping ice, then you should inspect the flap that prevents the hot air. A seal should be present at the door of the freezer so your freezer remains protected and cool. Also, check whether any debris is present that is blocking the flap. When the flap does not fit properly, the refrigerator tends to underperform. Clean the seal and properly close the lid.

Do read, Freezer working but not fridge

Check the rake

Some Samsung refrigerators come with a rake, and the performance of the rake influence the formation of ice cubes in the freezer of your fridge. If any chunk of ice got stuck in the rake, then there are chances that your fridge stopped ejecting ice. Remove the stuck ice from the rake with your hand. If there is a lot of ice in the rake, then dispensing the ice can also solve the problem of not producing ice. The function of the rake is to evenly distribute the ice.

In the course of distribution, occasionally, ice cubes are not well-formed. Moreover, if the ice in the rake sticks together, then this will stop the process of producing ice in the ice maker. Inspection and cleaning of the rake are necessary if you are not getting ice from the ice maker.

What parts of the ice machine can be faulty?

samsung refrigerator ice maker parts

After checking and inspecting all the above-mentioned things, you need to check the parts of the refrigerator. If the problem persists, closely and deeply examine all the parts of the fridge to easily locate the problem. First of all, check the thermostat of the ice maker. The thermostat is responsible for maintaining a certain temperature inside the appliance.

Then go for the inspection of a heater of ice maker, and finally check the module of the ice maker. If any of the above parts are malfunctioning, then it is suggested to buy a new ice maker because buying any part is more expensive than the entire machine.

In the ice maker module, there is a motor that ejects the ice from the ice tray. Ice will not fall into the ice tray if this motor is malfunctioning or completely out of order. On the other hand, the thermostat of the ice maker monitors the temperature of the mold tray. You will get no ice cubes if the thermostat is malfunctioning or not performing accurately. Always go for a cost-effective approach; buying a new machine than any part is economical.


The Samsung refrigerator ice maker stopped ice dumping due to different reasons. It is better to check your appliance at home before heading towards any electrician or professional service. The unchecked temperature of the device also decreases the ice making capacity of the ice maker.

Examine your refrigerator thoroughly before looking for any other solution. You need to check the power supply of your refrigerator. Regularly examine the temperature, thermostat, safety flap, and lid of the ice maker to avoid the issue of not dumping ice cubes.

Leave a Comment